Ready to supply your current boiler images? We're here to help make it as simple as possible.
Providing specific images of your current boiler and related components is crucial for us to tailor our installation to your unique needs. Follow this easy guide to capture the necessary images.
Step 1: Full View of Your Current Boiler
Begin by taking a step back and capturing a clear image of your existing boiler. Make sure the entire boiler is visible in the picture. Here's an example image:
Step 2: Underneath Your Current Boiler
Now, get a photo of the area beneath your current boiler. Include any visible pipes or connections. Here's an example image:
Step 3: Above Your Current Boiler
Take an image of the space above your current boiler, including any visible pipes or connections. Here's an example image:
Step 4: Flue Termination Point Outside
Next, snap a picture of the flue termination point from the outside of your home. This helps us plan for proper ventilation. Here's an example image:
Step 5: Timer/Controls Currently Used
Photograph the timer and controls you currently use for your heating system. Here's an example image:
Step 6: Cylinder Cupboard (if applicable)
If you have a cylinder cupboard with controls, pumps, or any relevant equipment, please take a picture of it. Here's an example image:
Step 7: Your Gas Meter
Lastly, provide an image of your gas meter. This is important for ensuring the correct gas supply connection. Here's an example image:
You should now have 6–7 images of your current boiler and associated system.
To send us your images you can reply to the email request you received, or you can WhatsApp them directly to us on our dedicated installations number. Please ensure you quote your order number or the email used to place the order, so we can track your reply.
If you encounter any difficulties or have any questions while capturing these images, our support team is readily available to assist you. Feel free to reach out to us via email at support@heatbee.co.uk or call us on 03303 110 363.
