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ADVICE AND HELP

Boiler and Installation FAQS

How much does a boiler installation cost?

The cost of a boiler installation can vary depending on factors such as the type and size of the boiler, the complexity of the installation, and the region. On average, a new boiler installation in the UK can range from £2,000 to £4,500. Get a fixed boiler quote with us today! 

 

What type of boiler is best for my home?

The best type of boiler for your home depends on factors like your heating and hot water needs, available space, and budget. Combi boilers are popular for smaller properties, as they provide heating and hot water on demand. System boilers are suitable for larger homes with multiple bathrooms, offering a higher hot water flow rate. Get a fixed boiler quote with us today! 

 

What size boiler do I need for my home?

The size of the boiler you need depends on factors such as the size of your property, the number of bathrooms, and your hot water demands. A qualified heating engineer can assess your needs and recommend the appropriate boiler size to ensure efficient heating and hot water supply. Our 90 Second Quiz will help you determine this. Get a fixed boiler quote with us today! 

 

How long does a boiler installation typically take?

The duration of a boiler installation can vary depending on factors like the type of boiler, the complexity of the installation, and any additional work required. On average, a straightforward boiler installation takes around 1-2 days. Most of our installs are within the same day. Get a fixed boiler quote with us today! 

 

Why does the pilot light keep going out on my boiler?

There are several possible reasons for your boiler light going out:

  1. The thermocouple is faulty: a dirty or misaligned thermocouple could be the reason for this 

  2. Pilot orifice is blocked: A weak flame could be the reason for this

  3. Gas supply issues: if you notice this happening to other appliances, this could be a regulator issue 

  4. Strong draught or poor location: This is common in homes with a poor insulation. It can occur if your boiler is near external vents or open windows

  5. Incomplete combustion: This is a major carbon monoxide risk! Switch off your boiler and call a Gas Safe engineer immediately.

Regular maintenance can prevent these issues. If you are experiencing any of these issues, we advise consulting an experienced engineer sooner rather than later. You can also look into annual boiler servicing which we offer here at HeatBee from £75. 

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Why is my boiler making noises?

 Your boiler could be making noises due to one of 3 reasons: 

  1. Kettling: banging or gurgling noises can indicate limescale build up
  2. Buzzing or whining: this often indicates limescale build up
  3. Whistling: this can indicate trapped air in the system 

Regular maintenance can prevent these issues. If you are experiencing any of these issues, we advise consulting an experienced engineer sooner rather than later. You can also look into annual boiler servicing which we offer here at HeatBee from £75. 

 

No heating or hot water?

There could be a number of reasons why you are experiencing no heat or hot water: 

  • Faulty diverter valve 
  • Low boiler pressure 
  • Thermostat Issues 
  • Trapped air 
  • Programmer or timer problems 

Regular maintenance can prevent these issues. If you are experiencing any of these issues, we advise consulting an experienced engineer sooner rather than later. You can also look into annual boiler servicing which we offer here at HeatBee from £75. 

 

Why is my boiler leaking water?

There could be a number of reasons why your boiler is leaking, including: 

  • Loose joints 
  • High pressure 
  • Corrosion 
  • Faulty heat exchanger 
  • Damaged drain valve 

Regular maintenance can prevent these issues. If you are experiencing any of these issues, we advise consulting an experienced engineer sooner rather than later. You can also look into annual boiler servicing which we offer here at HeatBee from £75. 

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Why is my boiler pressure low?

Low boiler pressure can be caused by a number of things such as:

  • Leaks 
  • Bleeding radiators 
  • Insufficient water levels 
  • Faulty pressure relief valve 

Regular maintenance can prevent these issues. If you are experiencing any of these issues, we advise consulting an experienced engineer sooner rather than later. You can also look into annual boiler servicing which we offer here at HeatBee from £75. 

 

How often does my boiler need to be serviced?

All boilers should be serviced at least once a year to ensure it operates safely and efficiently. You should schedule boiler services every 12 months from the date of installation. This helps prevent boiler issues and ensures your boiler is always working correctly and effectively. At HeatBee we offer annual boiler servicing from £75. 

 

How long does a boiler service take?

Typically, a boiler service takes anywhere from 30 minutes to 2 hours to complete depending on the age of your boiler. 

All boilers should be serviced at least once a year to ensure it operates safely and efficiently. This helps prevent boiler issues and ensures your boiler is always working correctly and effectively. At HeatBee we offer annual boiler servicing from £75. 

 

Can a boiler be installed in a bathroom?

Yes. A boiler can be fitted in a bathroom, but it must be done by a qualified professional and in compliance with safety regulations.

At HeatBee all of our engineers are qualified Gas Safe professionals. If you are in looking for a new boiler or boiler installation services look no further, we have a range of energy-efficient boilers available at affordable fixed prices. We also offer next-day boiler installations.

Can I install a boiler myself?

It is illegal to install a gas boiler yourself. By law gas boiler installation must be carried out by qualified Gas Safe engineers who will ensure it is done safely and in compliance with UK regulations.  

Attempting to install a gas boiler without the proper qualifications can lead to serious legal consequences. Not only this, but you also risk causing serious accidents (which you will be liable for and fined) because of improper installation. 

At HeatBee, all our engineers are qualified Gas Safe professionals. Contact us today!

Our customers are buzzing about HeatBee!

Check out some reviews from our happy customers

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  • "I recently had a new boiler installed by HeatBee and I couldn't be happier with their service. The quiz really helped me choose the right boiler for my needs as I had no idea! The installation process was seamless, and they left my house clean and tidy. I would wholeheartedly recommend HeatBee to anyone looking for a new boiler."
    Sammie
    Boiler Installation, Stockport
  • "I was in dire need of a new boiler, and HeatBee came to the rescue! Their quiz made the selection process a breeze, and the installation team was punctual and professional. My home now feels warm and cozy, and I'm extremely satisfied with their service. HeatBee is the way to go for anyone in need of a new boiler."
    Vincent
    Boiler Installation, Chester
  • "HeatBee exceeded my expectations when I decided to replace my old boiler. The quiz on their website was incredibly helpful in guiding me to the right choice. The installation was quick, and the team left my place spotless. I'm enjoying consistent warmth and hot water, thanks to HeatBee. Highly recommended!"
    Helen
    Boiler Installation, Knutsford
  • "I had the pleasure of working with HeatBee for my boiler replacement, and I'm thrilled with the results. Their quiz is a game-changer for anyone unsure about which boiler to choose. The installation team was efficient, and the entire process was hassle-free. HeatBee truly delivers on their promise of top-notch service and heating solutions."
    Denis
    Boiler Installation, Macclesfield

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