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Privacy Policy

Last Updated: 1st September 2023

1. Introduction

At HeatBee Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and use our services.

2. Information We Collect

We may collect the following types of personal information when you use our website or services:

  • Personal Information: Such as your name, email address, phone number, and postal address when you register for an account or make a purchase.
  • Payment Information: When you make a purchase on our website, we may collect payment card information.
  • Log Data: We automatically collect information about your device and how you interact with our website, including your IP address, browser type, and pages visited.
  • Cookies: We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To process your orders and payments.
  • To communicate with you regarding your account and our services.
  • To send you promotional materials if you have opted in to receive them.
  • To analyse website usage and trends.

4. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: We may share data with trusted third-party service providers who help us operate our website and provide services to you.
  • Legal Compliance: We may disclose information in response to legal requests, such as a court order or subpoena.

5. Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request deletion of your personal data.
  • Opt out of marketing communications.
  • Object to the processing of your data under certain circumstances.

6. Security

We take reasonable measures to protect your personal information, but no method of data transmission or storage is 100% secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@heatbee.co.uk.

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